Welcome to Rithu Tiny Tales. These Terms of Service (“Terms”) govern your access to and use of the Rithu Tiny Tales website, products, and services.

By accessing our website, placing an order, or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Rithu Tiny Tales

This website is owned and operated by Rithu Tiny Tales (“Rithu Tiny Tales,” “we,” “us,” or “our”).

Throughout the website, the terms “we,” “us,” and “our” refer to Rithu Tiny Tales. We provide customers with access to information, products, services, and other content available through our online store.

Our website allows customers to browse and purchase baby and children’s products at the prices displayed on the website.

2. Acceptance of Terms

By using our website or purchasing from us, you agree to comply with these Terms, along with any additional policies or guidelines displayed on our website, including our Return & Exchange Policy and Privacy Policy.

You agree not to use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose or in violation of any applicable laws or regulations.

3. Promotional Communications

By registering with Rithu Tiny Tales or providing your contact details, you may receive promotional communications from us, including SMS messages, emails, WhatsApp messages, or phone calls relating to our products, offers, promotions, and services, subject to applicable laws.

You may opt out of promotional communications where applicable by following the unsubscribe or opt-out instructions provided in the communication.

4. Order Acceptance and Cancellation

We reserve the right to accept, refuse, limit, or cancel any order at our sole discretion, including after an order has been placed.

Orders may be cancelled for reasons including, but not limited to:

• Product availability issues

• Pricing or listing errors

• Suspected fraudulent or unauthorized transactions

• Incorrect customer or shipping information

• Unusual or excessive ordering activity

• Violation of these Terms or our policies

• Other circumstances that may result in financial, operational, or reputational risk to Rithu Tiny Tales

If an order that has already been paid for is cancelled by Rithu Tiny Tales, the amount paid for the cancelled order will be refunded to the customer through the applicable payment method or refund process.

5. Customer Restrictions

Rithu Tiny Tales reserves the right to restrict, suspend, or terminate access to our services and to refuse or cancel future orders from customers where we reasonably believe that such action is necessary to protect our business, customers, or operations.

This may include, but is not limited to, situations involving:

• Repeated or excessive exchanges

• Attempted exchanges of products that have been used, worn, washed, altered, damaged, or otherwise do not meet our exchange requirements

• Repeated refusal or non-acceptance of Cash on Delivery orders

• Abusive, threatening, fraudulent, or inappropriate conduct

• Attempts to misuse promotional offers, discounts, or policies

• Conduct that may cause financial, operational, or reputational harm to Rithu Tiny Tales

Where a prepaid order is cancelled as a result of such restrictions, any eligible amount paid by the customer may be refunded in accordance with our applicable policies.

6. General Conditions

We reserve the right to refuse service to anyone, at any time, for legitimate business, security, operational, or policy-related reasons.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, exploit, or commercially use any portion of our website, products, services, or content without our prior written permission.

You also agree not to misuse our website or attempt to interfere with its operation, security, or functionality.

7. Website Information

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, current, or error-free.

The website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping charges, delivery estimates, or other information.

We reserve the right to correct, update, modify, or remove information at any time without prior notice.

8. Product Information

We make reasonable efforts to display our products, images, colors, descriptions, and specifications as accurately as possible.

However, actual product colors may vary depending on your device, screen settings, lighting, photography, and other factors. Therefore, we cannot guarantee that the color displayed on your device will exactly match the physical product.

Product availability, specifications, pricing, and descriptions may change at any time without prior notice.

We reserve the right to:

• Limit the quantity of products available for purchase

• Limit or refuse sales to certain individuals, regions, or jurisdictions

• Discontinue products at any time

• Correct product or pricing information

• Cancel orders affected by errors or inaccurate information

9. Product Measurements and Size Variations

We make every effort to provide accurate measurements and sizing information for our products.

However, a variation of approximately 1–2 inches may occur due to differences in measurement methods, garment placement, manufacturing, or individual measurement practices.

Such minor variations shall not automatically be considered a product defect.

Customers are encouraged to carefully review the size chart and product information before placing an order.

10. Pricing and Changes to Services

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, feature, promotion, or portion of the website at any time.

Rithu Tiny Tales shall not be liable to you or any third party for any price change, modification, suspension, or discontinuation of our products or services, except where otherwise required by applicable law.

11. Returns and Exchanges

All returns and exchanges are subject to our Return & Exchange Policy.

Customers are responsible for reviewing the applicable policy before placing an order. Eligibility for an exchange may depend on factors including product condition, size-related issues, damage, proof requirements, and the time within which a request is made.

Where applicable, products must meet all conditions specified in our Return & Exchange Policy.

12. Billing and Account Information

We reserve the right to refuse or cancel any order placed with us.

We may, at our discretion, limit or cancel quantities purchased by a person, household, account, payment method, or order.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for promptly updating your contact, billing, shipping, and other account information so that we can process your orders and contact you when necessary.

We may restrict or cancel orders that appear to be placed by dealers, resellers, distributors, or individuals attempting to purchase products for unauthorized commercial resale.

13. User Comments and Feedback

If you voluntarily submit comments, feedback, suggestions, reviews, ideas, photographs, or other materials to Rithu Tiny Tales, you agree that we may use, reproduce, edit, publish, distribute, translate, or otherwise use such content for legitimate business, marketing, promotional, or operational purposes, subject to applicable law.

You represent that any content you submit:

• Is truthful and accurate to the best of your knowledge

• Does not infringe the rights of any third party

• Does not violate any applicable law

• Does not contain malicious software or harmful code

• Does not impersonate another person or misrepresent its source

You remain responsible for the content you submit.

Rithu Tiny Tales reserves the right, but not the obligation, to remove or refuse any content that we believe is inappropriate, unlawful, misleading, offensive, or otherwise violates these Terms.

14. Intellectual Property

All content available on the Rithu Tiny Tales website, including but not limited to logos, brand names, product photographs, graphics, designs, text, images, videos, icons, and other materials, is owned by or licensed to Rithu Tiny Tales unless otherwise stated.

You may access and use the website for personal, non-commercial purposes only.

You may not reproduce, copy, modify, distribute, publish, sell, transmit, or commercially exploit our website content without our prior written permission.

15. Website Access and Security

We grant you a limited, non-exclusive, non-transferable license to access and use our website for lawful personal purposes.

You agree not to:

• Attempt to gain unauthorized access to our website or systems

• Introduce viruses, malware, or harmful code

• Interfere with website functionality or security

• Scrape, copy, or reproduce website content without authorization

• Use automated systems to access or collect website information without permission

• Upload or transmit content that violates the rights of others

• Use the website for fraudulent or unlawful activities

We reserve the right to suspend or terminate access where we believe these Terms have been violated.

16. Third-Party Services

Our website may use third-party services, including payment gateways, shipping providers, technology providers, and other service partners.

Your use of such third-party services may also be subject to their respective terms, conditions, and privacy policies.

Rithu Tiny Tales is not responsible for the independent policies, practices, or actions of third-party service providers, except where required by applicable law.

17. Disclaimer of Warranties

To the extent permitted by applicable law, Rithu Tiny Tales does not guarantee that the website or its services will always be available, uninterrupted, secure, accurate, or free from errors.

We do not guarantee that products, services, information, or other materials obtained through the website will meet every individual expectation or requirement.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Rithu Tiny Tales shall not be responsible for indirect, incidental, special, consequential, or other losses arising from the use of our website, products, or services, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to limit any liability or consumer rights that cannot legally be limited under applicable law.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective when the revised Terms are published on our website, unless otherwise stated.

It is your responsibility to review this page periodically for updates.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms, our website, or our services shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

21. Contact Us

If you have any questions regarding these Terms of Service, our products, or our policies, please contact: rithutinytales@gmail.com